DIGITAL MILLENNIUM COPYRIGHT ACT POLICY
SerenixAI Inc.
Effective Date: December 22, 2025
SerenixAI Inc. ("we" or "us") respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for handling copyright infringement claims.
1. DESIGNATED AGENT
Our Designated Agent for DMCA notices is:
SerenixAI Inc. Legal Department
Email: dmca@serenixai.com
Address: [Corporate Address]
Ontario, Canada
Phone: [Designated Phone Number]
2. DMCA NOTICE REQUIREMENTS
To submit a valid DMCA takedown notice, you must provide the following information in writing:
Required Elements
- Identification of Infringed Work: Description of the copyrighted work you claim has been infringed
- Identification of Infringed Material: Location of the allegedly infringing material on our Services
- Contact Information: Your name, address, telephone number, and email address
- Good Faith Statement: Statement that you have a good faith belief that use of the material is not authorized
- Authority Statement: Statement that the information is accurate and that you are authorized to act on behalf of the copyright owner
- Signature: Physical or electronic signature of the copyright owner or authorized representative
Sample DMCA Notice Format
Subject: DMCA Takedown Notice
Dear SerenixAI Inc. Designated Agent:
I am writing to notify you of copyright infringement on your service.
1. Identification of copyrighted work:
[Describe the copyrighted work]
2. Identification of infringing material:
[URL or location of infringing material]
3. My contact information:
Name: [Your Name]
Address: [Your Address]
Phone: [Your Phone]
Email: [Your Email]
4. Good faith statement:
I have a good faith belief that the use of the material is not authorized by the copyright owner.
5. Authority statement:
The information in this notice is accurate, and I am authorized to act on behalf of the copyright owner.
Signature: [Your Signature]
Date: [Date]
3. COUNTER-NOTIFICATION PROCEDURE
If you believe your content was removed in error, you may submit a counter-notification containing:
Required Elements
- Identification of Removed Material: Description of the material that was removed
- Location: Where the material appeared before removal
- Contact Information: Your name, address, telephone number, and email address
- Good Faith Statement: Statement that you have a good faith belief the material was removed in error
- Consent Statement: Consent to federal court jurisdiction in your district
- Signature: Physical or electronic signature
What Happens After Counter-Notification
- We will forward your counter-notification to the original complainant
- The original complainant has 10 business days to file a court action
- If no action is filed, we may restore the material
- We will not restore material if the original complainant files a timely court action
4. REPEAT INFRINGER POLICY
First Violation
- Warning and removal of infringing content
- Account remains active with monitoring
Second Violation
- Temporary suspension (30 days)
- Required copyright education
- Closer monitoring of account activity
Third Violation
- Permanent account termination
- Possible legal action for willful infringement
- Blacklisting from future services
5. OUR RESPONSE PROCESS
Upon Receipt of Valid DMCA Notice
- Verification: Review notice for completeness and validity
- Content Removal: Remove or disable access to allegedly infringing material
- User Notification: Notify the user whose content was removed
- Record Keeping: Maintain records of all DMCA notices and actions
Processing Time
- Initial Review: Within 24 hours of receipt
- Content Removal: Within 48 hours of valid notice
- User Notification: Within 72 hours
6. FALSE CLAIMS AND ABUSE
Penalties for False Claims
- First Offense: Warning and requirement to cease
- Second Offense: Account suspension and potential legal action
- Repeat Offense: Permanent ban and reporting to authorities
Investigation of Abuse
We investigate suspicious DMCA notices and may:
- Request additional evidence
- Decline invalid notices
- Report abusive filers to authorities
- Seek court orders against serial abusers
7. SAFE HARBOR PROTECTIONS
DMCA Compliance
We maintain DMCA compliance through:
- Designated Agent: Always available for notices
- Prompt Response: Timely processing of all valid notices
- Record Keeping: Complete documentation of all actions
- User Appeals: Counter-notification process for disputed claims
Service Provider Status
As a service provider, we qualify for DMCA safe harbor protections when we:
- Respond expeditiously to remove infringing material
- Maintain policies against repeat infringers
- Do not have actual knowledge of infringement
- Do not receive financial benefit from infringement
8. USER RESPONSIBILITIES
Content Ownership
- Users must own or have rights to upload content
- Proper attribution for third-party content
- Respect for intellectual property rights
Reporting Infringement
- Prompt reporting of suspected infringement
- Good faith in all DMCA submissions
- Accuracy in all notices and counter-notices
9. CONTACT INFORMATION
DMCA Agent
- Email: dmca@serenixai.com
- Phone: [Designated Phone Number]
- Mail: [Physical Address]
Legal Department
- Email: legal@serenixai.com
- Emergency: For urgent copyright issues
10. GOVERNING LAW
This DMCA Policy is governed by:
- Digital Millennium Copyright Act (17 U.S.C. § 512)
- Canadian copyright law where applicable
- Ontario law for all other matters
11. POLICY UPDATES
We may update this policy periodically to reflect:
- Changes in DMCA requirements
- Legal developments
- Service changes
Users will be notified of material changes.
SerenixAI Inc. is committed to respecting intellectual property rights while providing a platform for legitimate expression and creativity.
© 2025 SerenixAI Inc. All rights reserved.